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Account credit limit

Pathfinder
Hi folks, I’ve had a disastrous few weeks with family issues and have spent a lot of time in hospitals and on my phone.. I’m on Billpay but seem to have a credit limit on my account, I got a text today telling me I’ve almost reached my limit and now I can’t send texts or make calls except to 3 numbers.. can you change or get rid of the credit limit.. I’m aware I’m making lots of calls and will have a large bill but that’s the least of my problems at the moment. I pay by direct debit, thanks
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Re: Account credit limit

Pathfinder
Solved by the lovely Lisa on Twitter, thanks

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Re: Account credit limit

Pathfinder
Solved by the lovely Lisa on Twitter, thanks
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Re: Account credit limit

Leader

Hi @Susie2z

 

Happy to help you there, we'll get your service back up and running in no time!

 

Thanks,

Lisa

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Re: Account credit limit

Pathfinder
I’m back on the airwaves, thanks Lisa
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Re: Account credit limit

Leader
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