Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply
Highlighted
Accepted Solution

Account credit limit

Pathfinder
Hi folks, I’ve had a disastrous few weeks with family issues and have spent a lot of time in hospitals and on my phone.. I’m on Billpay but seem to have a credit limit on my account, I got a text today telling me I’ve almost reached my limit and now I can’t send texts or make calls except to 3 numbers.. can you change or get rid of the credit limit.. I’m aware I’m making lots of calls and will have a large bill but that’s the least of my problems at the moment. I pay by direct debit, thanks
Posted From Apple iPhone

Chosen Solution

Re: Account credit limit

Pathfinder
Solved by the lovely Lisa on Twitter, thanks

View solution in original post

Posted From Apple iPhone

All Replies To This Topic

Re: Account credit limit

Pathfinder
Solved by the lovely Lisa on Twitter, thanks
Posted From Apple iPhone

Re: Account credit limit

3 Moderator

Hi @Susie2z

 

Happy to help you there, we'll get your service back up and running in no time!

 

Thanks,

Lisa

Re: Account credit limit

Pathfinder
I’m back on the airwaves, thanks Lisa
Posted From Apple iPhone

Re: Account credit limit

3 Moderator
Announcements

Hi and Welcome to the 3Community. Stay awhile and have a look around. If you haven't already registered, now is a good time to do so.

Click here to see a guide on getting started.

Register now >>