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Account Closed in Credit

Scout
Hi,
My account was moved in January and my final bill confirms I'm in credit. How can I get a refund organised. I've been advised via the webchat team that I'm not entitled to this, which doesn't make sense to me?
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Re: Account Closed in Credit

3 Staff

Hi, there 👋 I'd be happy to look into this for you. Can you PM me your full name, number, address, and date of birth so I can access your account?

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Re: Account Closed in Credit

3 Staff

Hi, there 👋 I'd be happy to look into this for you. Can you PM me your full name, number, address, and date of birth so I can access your account?

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