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Accessing my account

I recently (over 2 weeks ago) moved my mobile from a business account (company I used to work for) to my own (new) personal account. When I log into My Account now I can still see the business account and not my own account, I shouldn't be able to see this. Can someone please advise how I can access my own account and not the business one? Thanks.

Re: Accessing my account

You sure you moved over? I'd say send one of the mods a PM with your new account information and they'll check it out for you. 

I am not a Three employee. I'm just a little helper Smiley Happy

Re: Accessing my account

3 Moderator

@GarySweetnam thanks for getting in touch. I'll certainly check this out for you. Can you send me a PM with the following details so I can look into this further for you,  👉full name, phone number, address and date of birth?


Re: Accessing my account

3 Moderator

@GarySweetnam I've had to delete your recent post as you posted your personal details publically. For your own security, I've deleted the post. Can you PM me the details, please? Under my name, you'll see the option to send a PM. 


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