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4G is Beyond Slow!

Navigator

Mobile Data is beyond slow all evening. I'm in Crumlin in work. 

Just wondering was there any issues Thursday evening???

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Chosen Solution

Re: 4G is Beyond Slow!

Anonymous

Hi @PKen@Clarebear071981@Nollaigh and @TetraxSonic 👋 Yesterday evening our Network team became aware that some of our customers were unable to use their data services. They began working on this immediately once they were aware and restored the data services last night. I'm sorry for any inconvenience caused. Has the service returned to normal this morning? Conor

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All Replies To This Topic

Re: 4G is Beyond Slow!

Yeah mine isn’t working either
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Re: 4G is Beyond Slow!

Navigator
Hi my internet is non existent since about 4pm in Laytown co Meath
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Re: 4G is Beyond Slow!

Leader
Down for everyone at the moment. This is BS
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Re: 4G is Beyond Slow!

Anonymous

Hi @PKen@Clarebear071981@Nollaigh and @TetraxSonic 👋 Yesterday evening our Network team became aware that some of our customers were unable to use their data services. They began working on this immediately once they were aware and restored the data services last night. I'm sorry for any inconvenience caused. Has the service returned to normal this morning? Conor

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Highlighted

Re: 4G is Beyond Slow!

Navigator
So three Conor1 will three be compensating affected customers
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Re: 4G is Beyond Slow!

Anonymous

Due to the nature of wireless networks, from time to time there can be outages and these can be outside of our control. This is highlighted in our terms and conditions. We won't be offering compensation for last nights outage but everything is back up and running as of last night 👍

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Re: 4G is Beyond Slow!

Navigator

All good from about 23:00 last night...

 

Cheers!

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Re: 4G is Beyond Slow!

Anonymous

Glad to hear PKen! Let me know if you need anything else 😊

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Re: 4G is Beyond Slow!

Navigator

I'm having same issue I have the Huawei G8 and my 4g is really slow sometimes I'm lucky to even get 1mb download 

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