Some customers may be experiencing issues with service at the moment. We're working to resolve this asap and apologise for the inconvenience.
The service issues experienced by some customers yesterday have now been resolved (at approx 8.30pm). The issues arose as a result of unauthorised work carried out by BT on the BT transmission network which is used by Three. Three will carry out a full review of BT’s operating procedures in the coming days.
We would like to thank those affected for their patience and apologise again for the inconvenience caused.