i recently upgraded my phone and was sent a message about unlocking my samsung s7 so i sent off imei no but have heard nothing back. i went online with live chat and they told me my old imei is not registered to them even though i bought it in e three shop through a previous upgrade
Hi Tommy 👏 Welcome to the Community. I'd love to help you out here. I need your personal details 👉 your full name, address and date of birth plus the old IMEI. Can you send them by PM please? Deb
No bother at all 👍 Let me know how you get on.
Perfect! Glad to hear Tommy 👍 Shane
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