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can't receive Premium texts

Anonymous

Hello,

 

I've had my Sony Xperia Z for about a year, but whenever I wished to send or receive a Premium text, I would not get it or it wouldn't send. I've looked through various forums for solutions but did not find anything. I appreciate all help.


Chosen Solution

Re: can't receive Premium texts

I'll check the provisioning on your account here, can you send a PM with your details, and an example of a premium number you're trying to text? Thanks @Anonymous

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All Replies To This Topic

Re: can't receive Premium texts

Hi @Anonymous, do you get an error message or does the text just not send?

 

Have you tried your SIM in another phone as well?

Re: can't receive Premium texts

Anonymous

Hello @Three_Sheena, I've tried numerous mobile phones but it would never send. Before I send the message I get a warning if I am sure I want to send the message as charges may apply. When I press send the message fails to send and I get an Error. I have more than the amount of money needed to send the text. When receiving it just never arrives on my phone.

Re: can't receive Premium texts

I'll check the provisioning on your account here, can you send a PM with your details, and an example of a premium number you're trying to text? Thanks @Anonymous

Re: can't receive Premium texts

Anonymous
Hey,

It seems it has been fixed somehow and now I am able to receive premium texts from Ireland. Thanks for all the support. I truly appreciate it.
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