Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

Roaming in Croatia? Huawei

Lookout

Hey,

I am currently in Croatia and I am using the Unlimited Fles Max plan so I should have some free minutes, sms, data etc. but the thing is that I cant connect to any network there manually or automatically so I have just emergency calls. 

 

What should I do?

 

Thank you.

 


Chosen Solution

Re: Roaming in Croatia? Huawei

Hi @LegioXII can you PM your number so I can get this investigated for you. 

View solution in original post


All Replies To This Topic

Re: Roaming in Croatia? Huawei

Legend
Change setting to manual, and restart phone
Did you check your settings on 3 website?

Re: Roaming in Croatia? Huawei

Lookout

I tried to change to manual and restart phone but still the same. About the settings on 3 what should I look for?

 

Thanks.

Re: Roaming in Croatia? Huawei

[ Edited ]
Legend

On the LHS if you go to My Settings

 
 

My settings.

 

Using your phone abroad.

 

You can make calls abroad whilst in countries listed under Prepay. For price details go to three.ie

 

> More information on making calls abroad

 

To change your international roaming settings, you need to call Customer Services on 1913 free from your Three mobile or 083 333 3333 / +353 83 333 3333 from any other phone.

 

 

Internet access settings.

 

All usage abroad will not come out of your monthly allowance but will be billed to your account.

  
 
 
*EDIT: fixed formating - Sheena*

Re: Roaming in Croatia? Huawei

Lookout

Alright so I have the same settings. Ireland and abroad internet access marked. 

 

Interesting is that I was connected on network in Osterreich, Slovenia but when we moved to Croatia then it was all gone, no signal just emergency calls.

 

add: Everyone else around here are connected on some network. They dont have 3 tho.

 

Thank you.

 

 

Re: Roaming in Croatia? Huawei

Hi @LegioXII can you PM your number so I can get this investigated for you. 

Re: Roaming in Croatia? Huawei

Scout
Hi! I have an exact same problem as mentioned here. Can someone please help! Smiley Happy

Re: Roaming in Croatia? Huawei

@Ines have you manually selected every network that comes up when you search and then tried each one for a couple of minutes?
I am not a Three employee. I'm just a little helper Smiley Happy

Re: Roaming in Croatia? Huawei

Scout
I did! Several times. Also, tried to restart my phone several times.

Re: Roaming in Croatia? Huawei

Legend
Enable 3g, restart phone and see if that helps

Announcements

Hi and Welcome to the 3Community. Stay awhile and have a look around. If you haven't already registered, now is a good time to do so.

Click here to see a guide on getting started.

Register now >>