on 15-03-2019 10:29 AM
Hi,
Ive had issues with internet on my Oneplus 5 ever since moving to three several months ago. Internet services are very hit and miss, often even when the phone reports having a full signal for 4g. After reading around on the forum this morning I have disabled the 4g option and it seems to have improved somewhat but Id rather be able to utilise 4g if possible.
Any help appreciated.
Thanks,
Colum
on 15-03-2019 11:08 AM
@cfoley Is it everywhere with 4G or in one area. Are your internet settings correct?
on 15-03-2019 11:24 AM
Hi,
Thanks for the reply. I *thought* I had the correct settings but I found a post on this forum that had different settings and I've put them in now, I've switched back to 4g selection and ill see if it makes a difference.
It doesn't seem to be limited to just a particular location.
on 26-03-2019 10:09 AM
Hi ,
Following up on this thread. After having the new settings for a few days now I can see it hasnt helped and the issue of intermittent internet is still persisting for me.
Any other suggestions?
Thanks,
Colum
on 28-03-2019 03:09 PM
@cfoley Thanks for trying different settings. Are you still experiencing dips? When was the last time you updated your SIM?
on 28-03-2019 03:34 PM
on 28-03-2019 04:44 PM
You mentioned earlier that this tends to happen in a few locations. This often indicates a faulty SIM or phone. Are you in a position to try your SIM in another phone, just to test this out?
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