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My3 App Isn't Working on Android 8.0

Guys! The My3 app was working just fine when my Note 8 was running Android 7.0. Today I received update for Android 8.0 but now when I will open the app it is only loading a white blank screen on it's start up and closes itself after few secs. Can you please fix it??


Re: My3 App Isn't Working on Android 8.0


It works on Android 8.0 and 9.0 , try uninstalling the app and re-installing it


Re: My3 App Isn't Working on Android 8.0

[ Edited ]
3 Moderator

@kenyangomes  did @billbond4 advice help you with using your My3 App


Three – Covid-19

In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.

Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores

Self-serve options such as, My3 App & Web, 1913 & SMS Codes are also available to you.

For more tips & information, please click here.

We apologise for any inconvenience caused and thank you for your understanding.