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Re: I need proof of purchase to send device for repair

3 Moderator

Hi @Seonyx, Can you pop me a PM with your mobile number, address and date of birth along with your own full name and the IMEI attached to the phone and I'll take a look at that for you? Ashlee 

Re: I need proof of purchase to send device for repair

Scout

Hi, I also need prof of purchase for my iPhone. Unforntaley custoemr care hasn’t sent it to me yet and I’m on a deadline to provide this to the insurance ASAP. Please help! 

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Re: I need proof of purchase to send device for repair

3 Moderator

Hi there 👋 I've gotten back to your private message and will continue to help you there 👍 Aoife 

Re: I need proof of purchase to send device for repair

Scout

Hi there, i need to provide proof of ownership to the insurance company for my device. I cannot find the email receipt i would have received when i purchased the device. Can someone please help me. Thanks.

Re: I need proof of purchase to send device for repair

3 Moderator

Hey MattD,

 

Sure thing 😃 The phone you need the proof of purchase for, did you get this phone from Three or was it ever replaced by insurance? 

Re: I need proof of purchase to send device for repair

Scout

Hi Joolz,

 

It was purchased from Three last year (October). It's never been replaced before.

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Re: I need proof of purchase to send device for repair

3 Moderator

That's perfect, can you pop me a PM with your number, IMEI, address and DOB? I'll check this out for you 👍 

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