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Huawei P30, email setup for eircom.net address

Can someone help me with the settings I need to get access to my eircom.net emaill address on my Huawei P30, I have been able to set up my gmail account but when I try to setup the eircom.net address I get "Unable to complete. Couldn't connect to server."

Re: Huawei P30, email setup for eircom.net address

Maestro
I think it's mail1.eircom.net as the outgoing and incoming. Try that.
I am not a Three employee. I'm just a little helper Smiley Happy
Posted From Generic Android 2.0

Re: Huawei P30, email setup for eircom.net address

Have tried that but same response.

Thanks anyhow.

 

Re: Huawei P30, email setup for eircom.net address

3 Community Manager

@MarcosGraveyard, Hi there, are you able to login to your Eircom email by going directly to the site and logging in through the "webmail" there? 

Re: Huawei P30, email setup for eircom.net address

Hi Deborah,

Yes, no problem.

Re: Huawei P30, email setup for eircom.net address

3 Community Manager

Have you been in contact with Eir ? 

Re: Huawei P30, email setup for eircom.net address

Still not sorted on this issue.

Can receive emails from the eircom.net address's but cannot send any emails from them.

 

Re: Huawei P30, email setup for eircom.net address

3 Community Manager

@MarcosGraveyard just going back to before, you mentioned that emails send/receive email through the webmail via the website. Is this still the case? 

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