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Huawei Finland will replace Mate 20 Pro faulty screens


It seems that Huawei Finland will replace Mate 20 Pro faulty screens with green-ish screens debacle.

And for now, the only semi-official statement on the matter comes from Huawei's UK community forum manager.

But today, Huawei Finland's Director of Marketing and Communications spoke of the issue.

 "We are investigating for a long time why a small part of phones have been green in some countries. In Finland, consumers get a new phone without charge if they have a faulty display." 

So it seems that Huawei Finland is taking responsibility and will accept devices with the faulty screen for replacement.



Re: Huawei Finland will replace Mate 20 Pro faulty screens

I was under the impression that all faults are covered by the retailer via the warranty. Cracked screens from damage being one thing but faults are faults. 

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