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Data roaming not working abroad

My Samsung S6 edge data roaming was switched on but for some reason it was not working abroad. It had in the past but the last two times I was in Italy, it was not working. Could not make/receive calls either.
I recharge €20 each month to get all you can eat data. I tried everything that I could read online but the problem was not solved.
Would you please help?
Tomorrow I have to go to Spain and I am afraid this could happen again.
Many Thanks,

Re: Data roaming not working abroad

@Rick Maybe your account needs to be checked? The roaming settting or something. Send one of the mods a PM with your number and they can check for you
I am not a Three employee. I'm just a little helper Smiley Happy

Re: Data roaming not working abroad

@Mac_n_cheese Ok thanks, will do!

Re: Data roaming not working abroad


also enable 3g only and see if that helps


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