Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply
Highlighted
Accepted Solution

3G and 4G

Leader
Lately, The Data on my phone has been acting up. I would be on 4G and get less than 10Mbps, which is a huge drop from the speed I used to be getting in my home (35+ Mbps).

My data would also randomly drop to 3G for no reason. 3G Is also faster than my 4G, which makes absolutely no sense to me. I just don't get what's going on....
0

Chosen Solution
Highlighted

Re: 3G and 4G

3 Moderator
1

All Replies To This Topic
Highlighted

Re: 3G and 4G

Maestro

Hi @TetraxSonic, is this happening to you in one location or in many areas?

0
Highlighted

Re: 3G and 4G

Leader
@Three_Kelly Just in my home
0
Highlighted

Re: 3G and 4G

3 Moderator
0
Highlighted

Re: 3G and 4G

Leader
Coverage is pretty good, it's just the Data Speed.
0
Highlighted

Re: 3G and 4G

Maestro

Can you do some speeds tests and send on the screenshots of when you're affected?

0
Highlighted

Re: 3G and 4G

Leader

This is 3GThis is 3GThis is 4GThis is 4G

0
Highlighted

Re: 3G and 4G

Leader
I did these test earlier today
0
Highlighted

Re: 3G and 4G

Leader
It bothers me that it switches from 4G to 3G and vise versa several times a day.
0
Highlighted

Re: 3G and 4G

Maestro

Are you in different locations when doing these speed-tests? 

0
Announcements

Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie

Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.