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3Plus coffee voucher problem

Explorer

In the 3Plus app, I received a Plus Parcel containing a free Coffee & Pastry gift, that mentions to redeem it at Topaz or Circle K.

 

When I tried using this voucher at Circle K outside Donegal town, the cashier had no luck scanning the QR code shown on my phone.  No matter what option he tried on the till, it kept saying: Unsupported or Invalid Code.  He also tried scanning my phone's screen in each orientation - vertical, left, right, upside-down.

 

Is there something else I need to do to use this voucher?  The app doesn't mention anything other than to show the QR code in store.


Chosen Solution
Highlighted

Re: 3Plus coffee voucher problem

[ Edited ]
Legend

Yeah thats the Reason, In Athlone there are 3 Circle K, but only one has a ReStore (as they own the Shop)

 

https://www.circlek.ie/service-station/site-locator/

And select Circle K Stores

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All Replies To This Topic

Re: 3Plus coffee voucher problem

Maestro

Did it work for others, did the cashier mention that? I had a similar coffee parcel but it had expired by the time I used it so it wouldn't scan. Possible that's what happened to you or that store wasn't a participating store

I am not a Three employee. I'm just a little helper Smiley Happy

Re: 3Plus coffee voucher problem

Legend

Was the Shop a ReStore or just a circle K?

Re: 3Plus coffee voucher problem

Explorer

I think the forecourt shop is a Centra.  The Circle K outside Killybegs has a Supervalu shop and the Circkle K in Ballybofey has a Gala, although I didn't try using it in either.

 

I never heard of Re.Store before and just assumed it meant the forecourt's shop.  That probably explains why it didn't scan. 

 

The voucher expires on Christmas day, i.e. 25h December. 

Highlighted

Re: 3Plus coffee voucher problem

[ Edited ]
Legend

Yeah thats the Reason, In Athlone there are 3 Circle K, but only one has a ReStore (as they own the Shop)

 

https://www.circlek.ie/service-station/site-locator/

And select Circle K Stores

Re: 3Plus coffee voucher problem

Explorer

Today when I went into the 3Plus app, I got another Plus Parcel - A free Coffee & Dairy Milk.  Just like the previous (now expired) one, it must be redeemed at Re.Store.

 

I asked various people if they come across a Topaz or Circle K filling station with a Re.Store forecourt and the nearest one anyone cane across is in Buncrana.  Most people hadn't heard of the store name either.

 

According to Google Maps the Topaz in Buncrana is a 125km (2 hour) drive from me, so I think I'll give this one a miss also . . .  Cat Surprised

Re: 3Plus coffee voucher problem

Legend

@Sean where are you located?

Re: 3Plus coffee voucher problem

Legend

I know theres a circle K Re.Store in Athlone and it matches up if I goto

https://www.circlek.ie/service-station/site-locator/

and select * Circle K Stores

Re: 3Plus coffee voucher problem

Explorer

I'm near Kilcar, in Co. Donegal in a Three signal blackspot (due to this blunder).

 

Athlone is much further, a little over 3 hours of driving going by Google Maps.  Cat Very Happy

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