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  • Three_Rachel
  • 09-05-2019
  • 346
  • 3

Your Guide to the 3Arena

by 3 Community Manager on ‎09-05-2019 10:14 AM - last edited on ‎21-01-2020 04:18 PM by 3 Community Manager (346 Views)

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Heading to a gig in 3Arena is more than just your run-of-the-mill concert – it’s an experience. And we want to make sure you’re getting the best out of your experience with Three!



Here’s a roundup on how to order Presale tickets, how to get to 3Arena on the day itself, and some tips and tricks on getting the most out of your day.

Registering for 3Plus

Text PLUS to 51020 to opt in, or download the 3Plus app.


We’ll text you back with the details on how to register for 3Plus. Once you’re registered make sure you select MUSIC in your preferences and you'll be added to the list for upcoming events.


Whenever there's an upcoming gig, we'll text you beforehand to let you know the dates, and explain how to get your Presale tickets.

Presale Tickets

When you get a text to a gig that tickles your fancy, click on the link and this' will bring you directly to your 3Plus App. Click on Request Code and a text will be sent to you with a Presale Code. There's a direct link to the presale in the text we send you so you can follow this to get onto the right section on 


When the Presale is live, go to the gig page on 3Plus and click ‘Purchase Tickets Now’ to be brought to a special Ticketmaster page, where you can order your tickets 48 hours ahead of the general release.


These tickets are limited and can be in very high demand. We have seen tickets sell out in seconds! So if it’s a big show, make sure you’re ready and waiting for the link to go live.


For a map and seating chart for 3Arena, click here -

How to get to 3Arena

Walking: 3Arena is an easy walk from the city centre. It takes just 20 minutes from Custom House.


Luas: You can get the LUAS RED LINE to the doorstep of 3Arena. And there are extra trams on show nights.


Bus: You can get the 151 to Castleforbes Road, which is just two minutes from 3Arena. The last bus leaves Castleforbes Road at 23.15pm Monday to Saturday.


Alternatively, hop on any Dublin bus to the city centre and make the 20-minute walk to 3Arena.


Road Routes: If you’re driving to 3Arena, remember that traffic restrictions are sometimes in place on North Wall Quay and on East Wall Road. You can park in the Point Village car park, entrance from Sheriff Street. Under 16’s must be accompanied by an adult.


3Plus Lounge

Ditch the lines, grab your friends and leave the crowds behind at 3Arena's hottest hangout for Three customers.

Get on the guest list for the new and exclusive 3Plus Lounge here - 3Plus Lounge Guest List Once you’re there, drop your stuff in the cloakroom and kick back with a drink, or grab some friends and hit our selfie booth!

Enjoy your night.

What’s in 3Arena?

3Arena has a wide range of outlets. Kiosks offer a variety of snacks, confectionery and hot and cold drinks, and the bars at 3Arena provide a range of alcoholic beverages. There are no sit down areas for food. But there are Hot Dog stands available on each floor and also popcorn and sweet stalls. Yum Smiley Happy


There are Official merchandise stalls open at every event at 3Arena which have a selection of official concert memorabilia. Patrons are advised NOT to buy merchandise from vendors outside 3Arena, as these are not licensed suppliers and the quality of products cannot be guaranteed.


Help! I’m having an issue!

  • Don’t panic! If the issue is related to purchasing or delivery of your Presale tickets, contact
  • If you want to know more about 3Arena, such as accessibility access, contact 3Arena staff here.
  • If it’s about something else or you’re not sure who to contact, get in contact with us 👉 click here  




Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and

Remember, self-serve options such as, My3 App & Web, 1913 & SMS Codes are also available to you.