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  • Three_Deborah1
  • 02-08-2019
  • 1383
  • 9

How to set up Scheduled Top-Ups

by 3 Community Manager ‎02-08-2019 01:19 PM - edited ‎21-01-2020 04:27 PM (1,383 Views)

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How to set up Scheduled Top-Ups

A scheduled top-up is where your number is automatically topped up every 28 days by using your credit or debit card. You can select the first date to top-up, the amount and the 28-day scheduling takes care of the rest 👍

 

Benefits of a Scheduled Top-up

  • You’ll never run out of your All You Can Eat Data.
  • Eliminate the need to remember WHEN to top up.
  • Avoid going outside of your plan and being charged €1.01 per MB.

Your €20 top-up will give you All You Can Eat Data ( link to plan), Unlimited text, and Unlimited calls to 3 customers for 28 days. When your 28 days are up, your promotion will end and you’ll be charged €1.01 per MB. To put that into context, viewing one photo online uses 7MB (approx.) which results in a €7.07 charge. So here are the steps to setting up your scheduled top-up and we also have a really cool short video to guide you through these steps. Have a look 👇

 

 

 

  1. Login to your My3 account via the website My3 here. Setting up a scheduled top-up is not available via the My3App.
  2. When you are logged in, you’ll see a layout like the below for your Home Page/Dashboard.
  3. In the Topping-up tile, select “online and scheduled top-up”.

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  1. Set up a default payment card. Add this under “My Payment Cards”.( see image below)
  2. Fill out the default card details and save.
  3. From the side menu, >topping-up > online top-up > scheduled top-up ( see image below)

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  1. Select “Add 28 day Top up”

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  1. amount = €20 and the date you want the top-up to start.
  2. Click “SAVE”

Taaa-daaaa, you’re all set up for a scheduled top-up 💪

 

 

How to update your card details.

When you receive a new debit or credit card, you’ll need to update the details on My3 to ensure that your scheduled top-up isn’t interrupted.

  1. Login to My3 via the website
  2. Click on the Topping Up tile
  3. From the menu on the left-hand side, select Payment cards management.
  4. Select “edit” next to the card you want to update.
  5. Update the expiry date and the CCV number.
  6. Click save.

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Follow this link for other ways to top up 👉 here

Tired of topping up? Check out our Billpay plans 👉 Billpay

 

Announcements

Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie

Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.