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  • Three_Deborah1
  • 02-08-2019
  • 1383
  • 9

How to set up Scheduled Top-Ups

by 3 Community Manager ‎02-08-2019 01:19 PM - edited ‎21-01-2020 04:27 PM (1,383 Views)

Scheduled Top Ups Header.png


How to set up Scheduled Top-Ups

A scheduled top-up is where your number is automatically topped up every 28 days by using your credit or debit card. You can select the first date to top-up, the amount and the 28-day scheduling takes care of the rest 👍


Benefits of a Scheduled Top-up

  • You’ll never run out of your All You Can Eat Data.
  • Eliminate the need to remember WHEN to top up.
  • Avoid going outside of your plan and being charged €1.01 per MB.

Your €20 top-up will give you All You Can Eat Data ( link to plan), Unlimited text, and Unlimited calls to 3 customers for 28 days. When your 28 days are up, your promotion will end and you’ll be charged €1.01 per MB. To put that into context, viewing one photo online uses 7MB (approx.) which results in a €7.07 charge. So here are the steps to setting up your scheduled top-up and we also have a really cool short video to guide you through these steps. Have a look 👇




  1. Login to your My3 account via the website My3 here. Setting up a scheduled top-up is not available via the My3App.
  2. When you are logged in, you’ll see a layout like the below for your Home Page/Dashboard.
  3. In the Topping-up tile, select “online and scheduled top-up”.


  1. Set up a default payment card. Add this under “My Payment Cards”.( see image below)
  2. Fill out the default card details and save.
  3. From the side menu, >topping-up > online top-up > scheduled top-up ( see image below)



  1. Select “Add 28 day Top up”



  1. amount = €20 and the date you want the top-up to start.
  2. Click “SAVE”

Taaa-daaaa, you’re all set up for a scheduled top-up 💪



How to update your card details.

When you receive a new debit or credit card, you’ll need to update the details on My3 to ensure that your scheduled top-up isn’t interrupted.

  1. Login to My3 via the website
  2. Click on the Topping Up tile
  3. From the menu on the left-hand side, select Payment cards management.
  4. Select “edit” next to the card you want to update.
  5. Update the expiry date and the CCV number.
  6. Click save.



Follow this link for other ways to top up 👉 here

Tired of topping up? Check out our Billpay plans 👉 Billpay



Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and

Remember, self-serve options such as, My3 App & Web, 1913 & SMS Codes are also available to you.