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  • Three_Fiona
  • 15-07-2016
  • 6275
  • 15

How to Become a Member

by 3 Staff on ‎15-07-2016 11:10 AM - last edited on ‎19-11-2018 03:45 PM by 3 Community Manager (6,275 Views)

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Hi there and welcome to 3Community!


Setting up your profile

To get started, you’ll need to login or register, which you can do here. Remember when you’re choosing your username to choose something unique that doesn’t have any personal information in it. Don't choose your mobile number or real name as your username because everyone can see it when you login or post on the Community. You don't want that!


Next you can choose your avatar (or profile picture) from our selection, something to show off your personality!



Looking for an answer – on a computer


If you have a question you’d like to ask or find an answer to, the best place to start is the search bar at the top of every page. Simply type in your question like you would into Google, and click Search or press Enter.


Looking for an answer – on a phone


If you want to search for an answer to your question on your phone, tap the search icon at the top left and a search bar will appear.




Joining a Conversation


As a member of the Community you can join in on the conversation. Maybe you have the answer or maybe you've experienced the same thing! On the homepage simply scroll down on your mobile or on a computer to see the different sections available.


Here’s a rundown of the different sections:


My Account – If you need help with your Three account, be it Billpay or Prepay, then this is the section for you.

Phones – If you’re stuck for settings, need advice when getting a new phone or just want to chat about the latest gadgets, then you should take a look at the Phones section.

The Hub – Want to know what's happening at Three? Pop over to the Welcome & Announcements section. The Living Room is where we all hang out, chatting about TV, movies, holiday’s – basically anything and everything! And if you have a suggestion on how we can do better, then the Suggestions board is the place for you.

Newsfeed – Our Newsfeed Blog is jam packed with fun tidbits, new phone launch information and how to get the best apps. It features The Week in Tech, a weekly roundup of what's happening in the world of tech.

3MadeEasy – We’re all about making things simple, and here our Mods share their advice and tips on solving the questions we get asked the most. This is 3MadeEasy.


My question was answered! Now what?


Huzzah, you’ve found the answer you needed! Now you can say thanks to the poster by clicking the Like button, and you can accept that post as the answer to your query. Now anyone else having the same issue, will know that this is the right way to fix it.


Don’t be afraid to get stuck in!

There are no silly questions or comments, everyone is welcome here on 3Community Smiley Happy 



Hi and Welcome to the 3Community. Stay awhile and have a look around. If you haven't already registered, now is a good time to do so.

Click here to see a guide on getting started.

Register now >>