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  • Three_Ashling
  • 06-04-2017
  • 8849
  • 3

How To: Use Webtext on

by 3 Community Manager on ‎06-04-2017 03:32 PM - last edited on ‎21-01-2020 03:03 PM by 3 Community Manager (8,849 Views)

How to use webtext.jpg


If you ever run out of credit or texts but really need to get in touch with someone, fear not! Three offer all of our customers the chance to use our free webtext service. Once you’ve registered for webtext, you can use up to 500 free texts each month to send to any Irish or international mobile. You can also group contacts, perfect for communicating with a large group of friends, your local football team or yoga class.


Here’s how to get started:



Registering for webtext is easy – just visit our registration page and type in your phone number. You’ll then receive a text message with your 6 digit PIN, which you can use to log in. Then you’re good to go!


You’ll then have 500 free webtexts on your account for a month. Once the month is up, your message amount will renew.  


Using your webtexts

You can log onto at any time to use your webtexts. Once you log in, you can either send a message instantly or schedule a message for later.


Once you’ve sent your message, a bar will appear at the top of the page to let you know it’s been sent. Replies will be sent to your phone.


Adding contacts

There are two ways to add contacts to your account.

  • When writing a message and writing in the number to send it to, you’ll be given an option to add that number to your contacts.
  • Click the ‘Contacts’ tab and add your contacts there. You can also add groups as contacts, just click ‘Groups’ and ‘Add new group’.

Help – I can’t access my account

If you forget your PIN to log in, you can request that the PIN is sent to your phone by clicking ‘Resend PIN’.


If you’ve been locked out of your account or can’t access your webtexts for any other reason, get in touch with us 👉 contact us 



At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the community will become read-only in preparation for launching a new and improved 3Community later this year

All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter

Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon