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  • Three_Rach
  • 27-02-2015
  • 58310
  • 3

Checking your Balance on Prepay

by 3 Staff on ‎27-02-2015 05:23 PM - last edited on ‎18-04-2018 04:32 PM by 3 Community Manager (58,310 Views)

Check Prepay Balance.jpg


Need to check your credit? There are a few different ways to check your balance on Prepay.


  1. You can log into your My3 account online and click ‘My Account Balance’. You can also download the My3 app for Apple here or for Android here.
  2. To hear your current balance, dial 1744 from your phone.
  3. To see the balance on your screen, dial 1745.

Need to top up? Here's how you can


Want the full details of My3? See here.


At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the community will become read-only in preparation for launching a new and improved 3Community later this year. All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter. Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon