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  • Three_Rach
  • 27-02-2015
  • 59363
  • 3

Checking your Balance on Prepay

by 3 Staff on ‎27-02-2015 05:23 PM - last edited on ‎18-04-2018 04:32 PM by 3 Community Manager (59,363 Views)

Check Prepay Balance.jpg


Need to check your credit? There are a few different ways to check your balance on Prepay.


  1. You can log into your My3 account online and click ‘My Account Balance’. You can also download the My3 app for Apple here or for Android here.
  2. To hear your current balance, dial 1744 from your phone.
  3. To see the balance on your screen, dial 1745.

Need to top up? Here's how you can


Want the full details of My3? See here.


Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and

Remember, self-serve options such as, My3 App & Web, 1913 & SMS Codes are also available to you.