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  • Three_Jack
  • 17-05-2016
  • 7681
  • 2

All About Voicemail

by on ‎17-05-2016 09:46 AM - last edited on ‎30-01-2019 01:31 PM by 3 Community Manager (7,681 Views)

All About Voicemail.jpg

 

What is Voicemail?

Voicemail lets people leave you a message if your phone is off, has no signal or you don't answer.

 

You will get a text when you have received a new Voicemail message.

 

To listen to your messages or to activate your Voicemail just dial 171 from your mobile. The price of Voicemail depends on your plan.

 

Reviewing your Voice Messages*

To listen to your voicemail messages:

 

  • Dial 171.
  • Select Option 1 and choose from one of the following options:
Press  
# Respond to the message
1 Listen to your message(s)
2 Save your message or go to the next message
3 Erase a message
0 For more options

 

*this menu will only be available when voicemail messages are present.

 

Turn Off Voicemail

Bill Pay customers can turn off Voicemail by dialling ##21# from their phone.
Prepay Customers must contact the Mods.  

Turn Voicemail back on at any time by dialling 171 from your phone. 

 

How do I listen to my Voicemail on another phone or while roaming?

Dial your mobile number with a 5 after the prefix from a landline or another mobile to access your Voicemail.

 

If your number is 0831234567 you would dial 08351234567.  You’ll be asked for your phone number and PIN for access to the voicemail mailbox.

 

 

How long will a voicemail you've listened to last?

A voicemail that's been listened to will last 2 weeks before it's deleted

 

How long will a voicemail you haven't listened to last?

A voicemail that hasn't been listened to will last 3 weeks before it's deleted

 

How long does Voicemail last after you've saved it?

Voicemail will last 7 days from the day you saved it. If you want to permanently keep the voicemail you can save it to another device, such as another phone, by playing the voicemail on loudspeaker and recording it on another device.

 

If your number is 0831234567 you would dial 08351234567.  You’ll be asked for your phone number and PIN for access to the voicemail mailbox.

 

You may be charged more than usual to call your Voicemail when you are abroad. You may also be charged if someone leaves you a message.

 

 

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