Showing results for 
Search instead for 
Do you mean 

#MeetThe Mods

[ Edited ]
3 Community Manager

3Community mods.png


Hi Everyone,


We hope you're enjoying your time here on the 3Community. I think it's important that all of our members know who the 3Community Moderators are and I'd like to introduce you to them here. They will help, support and guide you while you are on the Community.  If you post a topic looking for help and do not receive a reply within 24 hours from one of our Super Community Members, who are fellow Three Customers, then our moderators will reach out to you. If you want help immediately and only from Three you can tag one of them by putting the @ symbol before their name i.e. @Three_Rachel tags me and sends me an email to let me know


As this is a Community, I'd encourage allowing other members to help you because they may have been in the same position as you and know a thing or two! We have some really experienced Community members that love offering help with their suggestions and handy tips



Sending PMs


To send a PM go to your inbox in your profile > Compose New Private Message and just add the person you are messaging by typing their username in the "Send To" field


Here is a screenshot 


send a pm.JPG

FYI: Only send PMs regarding your account to our Moderators




First up is @Three_Mairead


Name: Mairead

Current phone: iPhone 5C - Yellow (apparently the colour says a lot about you) 
If you could be any animal, what would you be: A Red Panda
Favourite band/singer: (this is a very tough question to answer) an equal grá for Bruce Springsteen & The E Street Band and Marvin Gaye
In 3 words: Funny, Kind, and Eccentric




Next is @Three_Susan


Name – Susan

Phone – iPhone 7 plus in red and I adore it J

If you could be an animal, what would you be – I’d be a monkey so I could stay in the trees out of everyone’s way but still see what’s going on Smiley LOL

Fav band/singer – I don’t really have a fav so anything I can sing along to in the car is good.

In 3 words – Funny, Kind and Caring

Hobbies and Interests – Drifting, travelling and Conor McGregor (Not MMA really, just Conor!)




Our next Moderator is @Three_Shauna


Current phone: iPhone 8 plus

If you could be any animal, what would you be: - Cheetah

Favourite band/singer: Walking on Cars

In 3 words: Sporty, Kind & Caring

Hobbies and Interests: Music, Sports & Watching Netflix




Next up is @Three_Keith


Name: Keith

Phone: iPhone 7 (Black)

If you could be any animal, what would you be: A dog because they are better people than humans

Favourite band/singer: Oasis

In 3 words: Relaxed, funny, honest

Hobbies/interests: Soccer, Xbox




Then we have @Three_Darina


Name: Darina

Current phone: Samsung Galaxy A5 2017
If you could be any animal, what would you be: A Panda
Favourite band/singer: George Ezra, Ed Sheeran, Dua Lipa, Picture This 
In 3 words: Kindhearted, Funny and Original 

Hobbies and Interests: Music, Travelling, Makeup, Disney, Harry Potter, Sports




And finally, we have @Three_Deborah1


Name: Debs/Deborah

Phone: Huawei P20 pro

If you could be any animal, what would you be: An Owl or a Wolf (Clash of the Titans)

Favourite band/singer: Imagine Dragons

In 3 words: Energetic, Go-Getter and Adventurous

Hobbies/interests: Travelling, Food and Hiking.



I'm @Three_Rachel I'm the Community Manager. You'll see me from time to time Smiley Wink


Name: Rach

Phone: Note 9

If you could be any animal, what would you be: A dog, I have two dogs and they are spoilt rotten so I'd like to be one of them!

Favourite band/singer: I don't have a favourite but I do love rock!

In 3 words: Sarcastic, Funny and a bit of a Softie 

Hobbies/interests: Tech, Reading and Baking



Thanks for your time folks!


At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the community will become read-only in preparation for launching a new and improved 3Community later this year

All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter

Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon