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Unlock code

Pathfinder
Posts: 20

Having requested the code to unlock iPhone 5s I have received the bog standard reply IMEI doesn't match, phone has never been repaired same number on receipt blah blah blah

This seems like a running excuse 3 use to keep you to their service. I can't get a signal here miss calls and send time having to repeat myself on calls as I get the usual reply can't hear you.

This is a business phone and I have lost business because of customers being told the phone is out of service ect.

I own the phone I do not have a contract so therefore I have a right to the code !

Shame on you 3 if you can't provide a decent service allow us to go to someone who can!

hazeljone

Re: Unlock code

3 Moderator
Posts: 280

Re: Unlock code

Pathfinder
Posts: 20
Which one ?
Highlighted

Re: Unlock code

3 Moderator
Posts: 271

Hi there, I got back to you under stevo-dtm unlock code post. But I can help you here if you 'd prefer?

Re: Unlock code

Pathfinder
Posts: 20

Still waiting on a conclusion phone still locked Three refusing code despite twice being told by chat team that they'd personally amended problem and code would be sent.

The email about Apple unlocking was a load of rubbish did you not think I'd contact Apple ? Or do you think we're all stupid and won't contact you ha ha

Funny no ones bothered to contact me after initial messages a Rachel. No answers?

I won't just be disappearing and I'm now warning all my customers not to touch this network.It could have been so different Three I could have been singing your praises if you'd been reasonable in the first place !

Re: Unlock code

3 Staff
Posts: 352

Hi there, as advised the request went through yesterday. We are waiting for t he manufacturer to get back to us with your unlock code. This usually takes 2-3 days from apple. Karen 

Re: Unlock code

New Member
Posts: 2

hi 

 

can someone help me with an unlock code, sent the request three days ago and still nothing sent even though the message confirmed i'd have it in two days. 

Re: Unlock code

3 Staff
Posts: 352

Hi @John1980 What type of phone are you waiting for the code for?

Re: Unlock code

New Member
Posts: 2

I Phone 5S

a customer nearly three and half years through bill pay. 

i've currently no phone as i can't get access to the code

Re: Unlock code

Pathfinder
Posts: 20
Probably won't get one either Smiley Sad

Re: Unlock code

Pathfinder
Posts: 20

No body advised me about that I was told Apple would unlock it themselves by air after speaking to Apple they do not unlock the phone as it's locked to you ??
More Bull**bleep** !
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