Sim activation Problem

Posts: 1
Hi I recently bought an iPhone and had to activate a new SIM card as my old SIM card was too big for it. I activated a new SIM card on activate my sim and I was told that it would be registered within 24 hours. It's been way over 24 hours by now and I still have no service on my phone and the SIM card still doesn't seem to be registered. Would you mind helping me with this problem please ?
Posted From Apple iPhone

Re: Sim activation Problem

3 Moderator
Posts: 966

Hi Sarahryan, can you send me a PM with your number, name, address and date of birth, please? I'll check this out. 

Re: Sim activation Problem

Posts: 1,707
Try to register the sim again

Posted From Android 2.0

Re: Sim activation Problem

[ Edited ]
Posts: 1

I received a new Three SIM card (4G) for activation, once my network is not working properly. After following all steps for activation on Three website, I received a MSM from Three with the following:

"From Three: SIM Activation failed. The information provided doesn't match our system. Please click here to live chat with our support team."

I wonder if someone could please help me with this issue. Thank you in advance.


Re: Sim activation Problem

3 Moderator
Posts: 323

Hi @Prsol, can you PM your detail please and I'll check this out for you?

Haven't found your answer? Start a new topic or
Search the Community
Showing results for 
Search instead for 
Do you mean 
Top Liked Authors
User Kudos Count
Hot Topics
How to turn off the Adult Content Filter