on 31-03-2017 02:51 PM
I can send SMS messages to a friend's UK mobile number but I cannot receive SMS message from them.
on 31-03-2017 03:49 PM
sounds like you have the same issue as this subscriber
on 02-04-2017 05:53 PM
No - it's a family member.
I spoke to someone from Three's technical services team today who was of the opinion that that EE are not routing SMS messages correctly onto Three's network.
I have to say I'm not convinced
on 03-04-2017 08:33 AM
Can you send me on your full name, number, address and date of birth in a private message so I can access your account?
on 25-04-2017 08:21 PM
I have exactly the same problem. Scottish family member on EE network, spent an hour in one of their stores in Scotland last week. Eventually EE said that 3 are not passing her SMS messages on.
Have been texting her for years with no problems at all. This only started since 3 took over my account from O2.
Help!! Have you gotten to the bottom of the issue?
It is very worrying to think that my aging mother-in-law cannot get a text message through to me....
on 25-04-2017 10:25 PM
I'm afraid not Amanda - both networks are blaming one another with customers like us stuck in the middle
on 26-04-2017 11:48 AM
Seems bonkers in this day and age. I have a LOT of extended family in Scotland, may have to reconsider my network provider....