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A/cbalance

Lookout
Can't connect to the 3 app directly or to My3 via the app or on the website. Will not accept my password. Tried to reset the password, got the confirm email but link to my 3 from email to log in would not load even after 8 hrs! Would someone from 3 PLEASE txt me my a/c balance!! Told by 3 to get in to the Chat. Hopefully this is it as I cannot locate it on the website
Posted From Apple iPhone

Re: A/cbalance

3 Staff

Hi Mac1, what type of phone are you using? Were you able to use the app previously on the same phone? Have you tried clearing the browsing history and tried the forgotten password link again? 

Re: A/cbalance

Lookout
iPhone 5s. Have deleted and relaosed the app. No joy. Previously was able to get a/c access via app.
Posted From Apple iPhone

Re: A/cbalance

3 Staff

If you PM your number, address and date of birth I can verify your account and check your balance for you 👍I can also have our tech team look into why you can'y log onto the app. 

Re: A/cbalance

Lookout
PM??
Posted From Apple iPhone

Re: A/cbalance

3 Staff

You can send me a private message by clicking on this link here  - Send me a PM

Re: A/cbalance

Scout
Can you take off my adult content filter on my 3 SIM card. Please
Posted From Apple iPhone

Re: A/cbalance

3 Staff

Hi @Terry, can you PM your number, address and date of birth so I can verify your account and do this for you. 👍

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