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Texting not working in Corfu

New Member
Posts: 6
Hello there, my daughter went on holidays to Corfu yesterday, but has not been able to send or receive text messages since she arrived. Her friend is having the same problem. Her carrier is set to automatic and the phone is connecting to COSMOTE. Any ideas how to sort this?
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Re: Texting not working in Corfu

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Accepted by topic author SeanieP
‎11-06-2017 05:21 PM
3 Staff
Posts: 926

Can she send on a screenshot of the options that pop up when she manually selects the network on the phone?

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Re: Texting not working in Corfu

Legend
Posts: 1,710
Can she make calls?
Try restarting her phone

Posted From Sony E5823

Re: Texting not working in Corfu

3 Staff
Posts: 926

Hi @SeanieP, What type of phone is she using? Can she manually select the network on it?

Re: Texting not working in Corfu

New Member
Posts: 6
Hello there, and thank you for your response. She has an iPhone 6. I guess she has the capability to turn off the auto select of network. I'll get her to try that. Is there a preferred network to choose for Corfu/Greece?
Thanks again
Posted From Apple iPhone

Re: Texting not working in Corfu

New Member
Posts: 6
She has tried restarting the phone and it didn't resolve the issue
Posted From Apple iPhone

Re: Texting not working in Corfu

Solution
Accepted by topic author SeanieP
‎11-06-2017 05:21 PM
3 Staff
Posts: 926

Can she send on a screenshot of the options that pop up when she manually selects the network on the phone?

Re: Texting not working in Corfu

New Member
Posts: 6

IMG_1344.JPG

Posted From Apple iPhone

Re: Texting not working in Corfu

3 Moderator
Posts: 466

Thanks for that SeanieP your daughter should be selecting Wind which I can see is selected there. Is she still unable to send/receive texts? Is your daughter on Prepay or Bill Pay with us? Are her calls and data working okay? Rach

Re: Texting not working in Corfu

New Member
Posts: 6
Hello Rachael,

Many thanks for your email. Yes since she turned off the automatic network
and selected Wind GR it seems to be working well now. Thanks a million for
all the assistance and suggestions.

SeanieP

Re: Texting not working in Corfu

New Member
Posts: 6
Hello Rachael,

Many thanks for your email. Yes since she turned off the automatic network
and selected Wind GR it seems to be working well now. Thanks a million for
all the assistance and suggestions.

SeanieP
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Re: Texting not working in Corfu

3 Moderator
Posts: 466

I'm glad to hear it SeanieP If you need anything else, let me know 😊 

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