on 10-07-2017 05:19 PM
Hey @billbond4 👋 We're currently looking this, I'll pop back to you as soon as I've an update on this. Apologies for any inconvenience. Mairéad
on 10-07-2017 07:21 PM
Hi @Billbond4 3Plus is currently down due to maintenance works. The app and web version will be available again asap. Sorry for any inconvenience caused.
on 11-07-2017 09:40 AM
Any idea when it's going to be back up? I haven't even gotten a text to say that the killers presale tickets are available.
on 17-07-2017 12:41 PM
Is this working yet? I still can't register to use it! Tried my Phone and Laptop. Last month even the web chat person couldn't even do it. I'm still waiting.
on 09-08-2017 12:33 PM
So i've been in touch with everybody, my wife has the same phone and her app registered. But I still can't get mine too. On top off that I love how 3 treat customers. My last bill i paid early so that the bill was paid! I pay 2 bills at 60 min. each. So 120! I paid and the app and website both said paid! I get paid start of the month. But bill is end of the month. Funny thing is I got the phone start of the month for the reason to pay at the start.
Any way I was fined by my bank twice because 3 tried to take the money out again and charge me extra for paying early. But I didn't have the money. Then this months bill comes and i get charged extra again for both bills not being paid! But they were paid! Just not 4 times! I think this is a odd policy, no other company does this. They actually like being paid early!
Anyway, i'm stuck into a 2 year contract now. And it looks like it will be a long two years. Now I remember why i left 3 all those years ago! It's a pity its not O2!