on 03-04-2017 03:01 PM
is your three community account separate from your my three account registration or what, this would explain everything ...
on 05-04-2017 01:22 PM
i have registered there but can't log in, password wrong or login wrong every time, ridiculous. i'll try again, and why is my data usage saying 10Gb used but tethering/hotsport says 24Gb used, i didn't use 24GB...
on 05-04-2017 01:29 PM
What browser are you using there @tokin? Can you clear the cache and cookies on it and reset the modem?
on 05-04-2017 01:33 PM
thanks, finally logged into my3, however still curious as too why my data usage showing 10gb used but tethering and hotspot showing over double that amount, why is this? why's it separate? just don't wanna go over fair usage but i am on unlimited plan? is portable hotspot costing 2.5 times the data of tethering or what?
on 05-04-2017 01:43 PM
We don't support tethering here at Three and you might be liable for extra charges. Just to make you aware.
on 05-04-2017 02:59 PM
before i purchased phone i asked guy behind counter will this work for tethering phone as modem and he said oh yes, most people just use for that nowadays and sold me the phone and sim, now you sayinng you don't support? why's that, what charges, i'm prepay...
on 05-04-2017 03:05 PM
We don't support tethering or using your phone as a hotspot. You'll need to go back into the store you purchased it from to discuss this further.
on 12-04-2017 08:23 AM
on 13-04-2017 05:08 PM
Hey there 👋 Do you want to deactivate your voicemail? Can you change your Username as your mobile number is public? Mairéad