Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply

Unlock Code

Lookout
Hi, I requested an unlock code online by filling out the form 6 days ago and I have still not received an email with the unlock code. I am trying to unlock an iPhone 7
Posted From Apple iPhone

Re: Unlock Code

3 Moderator

Hi Dstevenson92 👋 I can look into this for you. Have you checked you see if this phone has been unlocked remotely? To do this all you have to do is put a non Three SIM into your phone and sync it to iTunes. If this doesn't work can you send me your full name, IMEI number of this phone, address and date of birth so I can access your account?

Re: Unlock Code

[ Edited ]
Lookout

Hi, I have tried a different SIM as I am in Austraila. 

 

 

 

*EDIT: removed personal info - Sheena*

Re: Unlock Code

3 Moderator

Thanks David, your account is unregistered. Can you confirm the 2 most recent dialled/texted numbers and the date/amount of your last top up?

Re: Unlock Code

[ Edited ]
Lookout

I text "Matt" to 53102 and to **bleep**.

I would have topped up last with 20 Euro.

Posted From Apple iPhone

Re: Unlock Code

3 Moderator

I'll need you to private message this info, we can't accept this publicly. Go to the private message tab under this thread.

Re: Unlock Code

Lookout
I sent you a private message yesterday. Any update on this ?
Posted From Apple iPhone
Highlighted

Re: Unlock Code

3 Staff

I have gotten back to your PM now.