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Topped up once - Charged twice

[ Edited ]
Scout

I topped up my phone and then set it to auto top up every 28 days on the 23 of this month and only just now saw in my bank account that it charged me twice. I have the 40 euro on my phone but I never chose to top up twice.   

 

Keith  removing personal info

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Re: Topped up once - Charged twice

3 Moderator

Hi Keith, I removed some info from the public thread. Can you PM us your number, name, address and DOB? I'll get this checked out 👍