on 19-04-2017 06:50 AM
Hi - I moved to Vietnam in October and haven't been using my Irish sim since. I did make sure to top up within 6 months as I thought this prevented a sim from being deactivated for non-usage.
I'm in Cambodia at the moment, and would like to use roaming with my Irish sim but I can't seem to connect to any networks, and I had a message briefly pop up last night saying my sim wasn't registered or had to be re-registered? Haven't been able to get it reappear so not totally sure what it said!
Is it possible to look into this for me, please?
on 20-04-2017 09:01 AM
Hey ianthefox 👋 Can you send a private message with your mobile number, name, address and date of birth please? I'll certainly check this out for you 💪 Mairéad