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SIM has been unregistered

Scout
Posts: 1

Hi - I moved to Vietnam in October and haven't been using my Irish sim since. I did make sure to top up within 6 months as I thought this prevented a sim from being deactivated for non-usage.

 

I'm in Cambodia at the moment, and would like to use roaming with my Irish sim but I can't seem to connect to any networks, and I had a message briefly pop up last night saying my sim wasn't registered or had to be re-registered? Haven't been able to get it reappear so not totally sure what it said!

 

Is it possible to look into this for me, please?

Re: SIM has been unregistered

Moderator
Posts: 340

Hey ianthefox 👋 Can you send a private message with your mobile number, name, address and date of birth please? I'll certainly check this out for you 💪 Mairéad

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