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Porting number to new prepay sim

Hi I called over 24 hours ago to move my previous number onto my new prepay sim & was told it would take 2 hours but the new 083 number is still coming up when i call people. Can you advise please? Thanks.
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Re: Porting number to new prepay sim

@Melissaparke, can you PM your new SIM number it begins with 89353... What type of phone do you have? Can you send me your number, address and DOB please so I can verify your account too?

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Re: Porting number to new prepay sim

[ Edited ]

Thanks Melissa, there's a different address registered to your  xxxx account, can you confirm this please? Can you also delete your previous messages as you posted them publicly and send a private message with those details?

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