Three.ie is currently unavailable

Three services are currently undergoing scheduled maintenance and will be unavailable from 00:00 AM on Tuesday ,26th September, 2017 untill 04:00 AM on Tuesday 26th September, 2017. While the upgrades are taking place during the evening / night to ensure as little disruption as possible, we nonetheless apologise for any inconvenience caused. We'll be up and running again shortly.


What do I do now?

I want to pay a bill

Why not use our freephone number 1913 and choose the option for billing and payments

I need to check whether I am due an upgrade

Dial 1913 and follow the option for upgrades

Where can I request a PUK code

It's 1913 and follow the option for technical support

Prepay customer?

I want to get my prepay balance

Prepay customers can check their balance by dialling 1745 and the call button

I need to buy/top up my credit

If you have a top up voucher you can apply it by calling 1744

Other queries

If you have an urgent query, please contact our team on Facebook, Twitter, or Boards.ie.This will be available until 10PM this evening.

Reply

O2 prepaid number

[ Edited ]
Scout
Posts: 1

Hello all,

 

my father has an O2 prepaid SIM card **** bought years ago. The last time I checked (Christmas 2016), he still had a credit of appx. 30 Euros. He rarely uses the phone, he is 89 years old. I checked today and there is a message on the display "112 calls only". I also tried to ring the abovementioned number from my telephone and got an automatic reply stating that the number is "out of service..".

 

Trying to top up the SIM card using the Three.ie website with a credit card results in a "Technical error". Very helpful.

 

Any thoughts??

 

EDIT: removed personal info from public view

Re: O2 prepaid number

3 Moderator
Posts: 280

Hi there 👋 Could you send me on the full name, address and date of birth in a private mail in and I'll look into this?

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Three.ie is currently unavailable

Three.ie is currently unavailable

Three services are currently undergoing scheduled maintenance and will be unavailable from 00:00 AM on Tuesday ,26th September, 2017 untill 04:00 AM on Tuesday 26th September, 2017. While the upgrades are taking place during the evening / night to ensure as little disruption as possible, we nonetheless apologise for any inconvenience caused. We'll be up and running again shortly.


What do I do now?

I want to pay a bill

Why not use our freephone number 1913 and choose the option for billing and payments

I need to check whether I am due an upgrade

Dial 1913 and follow the option for upgrades

Where can I request a PUK code

It's 1913 and follow the option for technical support

Prepay customer?

I want to get my prepay balance

Prepay customers can check their balance by dialling 1745 and the call button

I need to buy/top up my credit

If you have a top up voucher you can apply it by calling 1744

Other queries

If you have an urgent query, please contact our team on Facebook, Twitter, or Boards.ie.This will be available until 10PM this evening.