Three.ie is currently unavailable

Three services are currently undergoing scheduled maintenance and will be unavailable from 00:00 AM on Tuesday ,26th September, 2017 untill 04:00 AM on Tuesday 26th September, 2017. While the upgrades are taking place during the evening / night to ensure as little disruption as possible, we nonetheless apologise for any inconvenience caused. We'll be up and running again shortly.


What do I do now?

I want to pay a bill

Why not use our freephone number 1913 and choose the option for billing and payments

I need to check whether I am due an upgrade

Dial 1913 and follow the option for upgrades

Where can I request a PUK code

It's 1913 and follow the option for technical support

Prepay customer?

I want to get my prepay balance

Prepay customers can check their balance by dialling 1745 and the call button

I need to buy/top up my credit

If you have a top up voucher you can apply it by calling 1744

Other queries

If you have an urgent query, please contact our team on Facebook, Twitter, or Boards.ie.This will be available until 10PM this evening.

Reply

My3 handset discrimination

Leader
Posts: 159

Sent a tweet to Three Care but got no reply

maybe there's more info available here

As can be seen on Acc balance it's NOT

available on my device please use my 3 handset

to access the service.

I don't own a 3 handset so why the discrimination against non

3 handsets????????

 

My3.png

 

Highlighted

Re: My3 handset discrimination

3 Moderator
Posts: 280

Hi there 👋 What type of phone are you using? Could you PM your full name, number, address and date of birth and I'll have a look at your account?

Re: My3 handset discrimination

New Member
Posts: 1
I have the same problem this week
Posted From Samsung SM-G360F

Re: My3 handset discrimination

3 Moderator
Posts: 644

Hi there, are you a broadband customer? if you'd like to send me your broadband number I can get this checked out? 

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Three.ie is currently unavailable

Three.ie is currently unavailable

Three services are currently undergoing scheduled maintenance and will be unavailable from 00:00 AM on Tuesday ,26th September, 2017 untill 04:00 AM on Tuesday 26th September, 2017. While the upgrades are taking place during the evening / night to ensure as little disruption as possible, we nonetheless apologise for any inconvenience caused. We'll be up and running again shortly.


What do I do now?

I want to pay a bill

Why not use our freephone number 1913 and choose the option for billing and payments

I need to check whether I am due an upgrade

Dial 1913 and follow the option for upgrades

Where can I request a PUK code

It's 1913 and follow the option for technical support

Prepay customer?

I want to get my prepay balance

Prepay customers can check their balance by dialling 1745 and the call button

I need to buy/top up my credit

If you have a top up voucher you can apply it by calling 1744

Other queries

If you have an urgent query, please contact our team on Facebook, Twitter, or Boards.ie.This will be available until 10PM this evening.