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Explorer
Posts: 14

Mobile data

Hi I switched over from Vodafone on Wednesday afternoon but my data has been acting up since I set it all up. The browser and bits of Facebook work but none of my other apps work on data. I've reset and entered all the right details into the apn but still nothing. The 4g+ shows up occasionally but it usually stays on h+. I am in a 4g area. Would anyone have any suggestions ?
Posted From Samsung SM-G920F
Moderator
Posts: 498

Re: Mobile data

Hi Cianc990, what type of phone are you using?  Can check your mobile internet settings are correct at this link: http://bit.ly/1m08ndF

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Explorer
Posts: 14

Re: Mobile data

Samsung Galaxy S6. Ya I checked some of the previous forum posts before I posted this. My apn details match those except for the protocol as it's just not there
Posted From Samsung SM-G920F
Moderator
Posts: 498

Re: Mobile data

Can you PM me your full address and I'll check this out for you? 

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