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Scout
Posts: 2

I Topped up the wrong number

Hi,

I topped up my phone by €20 online this morning but entered 1 number wrong. Is there any way of getting it back?

Thanks,
Laura
Posted From Apple iPhone
Moderator
Posts: 730

Re: I Topped up the wrong number

Hi Laura2406, once credit has been applied to a number, it's non refundable or transferable. Can you send me a PM with your number, name, address and date of birth, please plus the number you topped up in error? I'll look into this. 

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Scout
Posts: 2

Re: I Topped up the wrong number

Thanks, will do.
Posted From Apple iPhone
Moderator
Posts: 81

Re: I Topped up the wrong number

Just got back to you in PM.

You can give us feedback by taking a survey.
It pops up on the bottom left hand side of your screen.
Need to send me a PM? Click here.