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Re: Deezer not working after 3 month trial

New Member

Hi, same problem except I missed a payment and now my only sign up option is with cards and not operator billing, please help!

Re: Deezer not working after 3 month trial

New Member
Im having the exact issue right now too.
Posted From Samsung SM-J320FN

Re: Deezer not working after 3 month trial

3 Moderator

Hi Guys, you will have to contact Deezer directly to have the account payment options updated πŸ‘

Re: Deezer not working after 3 month trial

New Member
I'm having the same issue, deezer advise to contact you about the problem?
Posted From Apple iPhone

Re: Deezer not working after 3 month trial

3 Staff

Once you cancelled your original free trial account or if you missed a payment you will be reverted to the regular Deezer subscription. You can contact Deezer to update your payment options. 

Re: Deezer not working after 3 month trial

New Member
Hey i had the same issue as other people here. I singed up to the 3 month plan it ran out. then it was taking €10 out of my credit (this was what i wanted, all good). But then I missed a top up and lost premium. I just want to get back to Deezer taking €10 out of my credit to pay for premium. is there some code i can text to get it back

Re: Deezer not working after 3 month trial

3 Staff

Heys guys, unfortunately when you miss a payment you'll have to sign up to Deezer on a new account and you wouldn't be able to pay for it with your credit. Karen 

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Re: Deezer not working after 3 month trial

Leader
Three_Karen That's pretty stupid πŸ˜•πŸ˜•
Posted From Huawei CUN-L01

Re: Deezer not working after 3 month trial

3 Staff

You can still sign up to Deezer on a new account. If I can help you with anything else you can come back to us here. 

Re: Deezer not working after 3 month trial

New Member
Well thanks for you help anyway Smiley Happy