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Confused about my account

Scout

Confused what is happening with my account. Just from today I have no credit, no internet access and just now got two SMS messages, which are screenshot below. The Three customer portal doesn't provide me with much visibility or insight into what's going on.


Screenshot_2017-12-04-20-29-20-043_com.android.mms.png

Re: Confused about my account

3 Moderator

Hey @cconnolly 👋 When did you last top up? You need to top up every 28 days to keep your All You Can Eat Data plan active, take a look at your plan here 👉 https://bit.ly/1HcUZIK  Let me know if you need anything else 😊 Mairéad