on 17-04-2017 02:32 PM
on 18-04-2017 10:47 AM
Hi Alannahc, is the second transaction pending in your bank account or has it been taken and applied to your phone?
on 19-04-2017 09:09 AM
It the transaction is still pending, it means the top up hasn't been completed and isn't taken from your bank account. Your bank will return this to your account within the next few days 👍
on 19-04-2017 10:08 AM
The same thing just happened to me except they took 60 euro and the phone wasn't topped up at all. Apparently the money wil come back in 3-5 working days but honestly i think that is absolutely ridiculous. It was a fault with YOUR app but yet now I am down 60 euro and will be for the rest of the week. It's absolutely crazy.
on 11-05-2017 12:28 PM