on 19-05-2017 10:41 AM
This morning I topped up my phone and then I got a message from three saying " you have spent 5.77 on internet services since 21/04/2017". I don't understand how this is possible when I have all you can eat data??
on 20-05-2017 10:16 AM
Hi niamhg92 👋 I can look into this for you. Can you PM me your full name, number, address and date of birth so I can access your account? Can you send me a screen shot of this message please? Has any of your credit been taken that shouldn't have been taken? Martin.
on 20-05-2017 10:26 AM
on 20-05-2017 11:21 AM
Are you currently roaming? If you PM me your full name, number, address and date of birth I can access your account and look into this for you. Have you used much out of plan services?
20-05-2017 11:50 AM - edited 20-05-2017 12:00 PM
No I'm not roaming and the only the out of plan would be calling other networks and I've only made possibly 3 calls out of service which shouldn't take nearly a 10€ credit. Pmd