on 14-07-2017 12:55 PM
on 14-07-2017 01:10 PM
Are you in Shannon town centre or are you out near the airport? I'll check this out for you.
on 14-07-2017 03:06 PM
on 15-07-2017 01:15 PM
on 15-07-2017 05:05 PM
Hi @MCB, we've no known issue in that area. Is this just at certain times the coverage is like this?
on 15-07-2017 05:33 PM
Can you PM us your number, name, address and DOB? I'll take a look on your account.
on 19-07-2017 07:21 PM
This has been going on since Saturday and despite all the talk of PM's nothing has been done, (other than asking stupid questions to waste time). Does it really take Three that long to communicate with a customer, why the service they are paying for is not being provided. Why hide behind the PM either fix it and announce it is fixed or admit that it is a terrible unreliable service that you are offering in the Falcarragh area.
on 19-07-2017 07:50 PM
HI @MCB We'd need you to PM your details so we can check which mast you're connecting with. We ask for these details in a private message so you're not posting your details publicly 👍
20-07-2017 09:34 AM - edited 20-07-2017 09:36 AM
Have you tried this in different areas and it hasn't worked anywhere? I can see your using an unregistered pre-pay account. Can you PM 2 recently (in the last week) dialled/text numbers and also the last time you topped up with the amount please? Also are you using this SIM in a modem?
on 12-08-2017 09:27 AM
on 12-08-2017 11:55 AM
Hi @Akapaddy 👋 I'd love to take a look at that for you. If you'd like to PM me your details I'll investigate this for you? Ashlee