Reply

4G worked fine today but now won't work.

Scout
Posts: 2
I'm on a prepay €20 unlimited mobile data package. Earlier today (11/10) I topped up by €20 as I had run out of credit but I still had mobile data. Following the top up I could use my mobile data for a few hours. Now I have no connection to the internet when using my mobile data. I have been using my data more regularly than usual because my home broadband currently has an intermittent fault, but I only topped up today so data usage shouldn't be an issue. Please help.
Posted From Samsung SM-J510FN

Re: 4G worked fine today but now won't work.

3 Moderator
Posts: 384

Hey @AS 👋 We are aware that some customers were having difficulty with their data service last night. Our network engineers worked on this and it’s now resolved. Let me know if you need anything else 😊 Mairéad

Re: 4G worked fine today but now won't work.

Scout
Posts: 2
Thanks Mairead (sorry I can't do a fada), it's working perfectly now again! 😆
Posted From Samsung SM-J510FN
Highlighted

Re: 4G worked fine today but now won't work.

3 Moderator
Posts: 384

Great stuff! Have a lovely day 😊

Haven't found your answer? Start a new topic or
Search the Community
Showing results for 
Search instead for 
Do you mean 
Top Liked Authors
Hot Topics
How to turn off the Adult Content Filter