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Premium Messaging Service Received 57030 charged me €12.20

Lookout

Zamano the premium rate service operator 57030 charged me €12.20  on top of my bill i don't understand were this charge came from because i never subscribed to this service i did ring them up and they told me i never subscribed to any services with them. so i'm very confused  when i go online to look at the charge it says 6 times in the row on Fri 24 Feb 11:25 57030 Premium Messaging Service Received Excluded €2.03 which totals to €12.20


Chosen Solution

Re: Premium Messaging Service Received 57030 charged me €12.

3 Moderator

This should be fine, other customers have been refunded this way as well. You can also check this out with Comreg on 01 804 9600 to be sure 😊

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Re: Premium Messaging Service Received 57030 charged me €12.

3 Staff
Hey, when you rang them did they confirm what the charges were for? Did you enter any competitions or buy any content for your phone recently?

Re: Premium Messaging Service Received 57030 charged me €12.

Lookout
Hi they just said they were a service for apps and games ECT... nope I never signed up to any companys or services or completions I did do my research on this company I see they have been in trouble and brought to court over theses unknown charges to bill paying customers
Posted From Samsung SM-G935F

Re: Premium Messaging Service Received 57030 charged me €12.

3 Moderator

Did they advise that they would credit you as you didn't sign up for this service?

Re: Premium Messaging Service Received 57030 charged me €12.

Lookout
They scammed me out of 15 euros too. But they replied by email saying if I send them on my name and address they refund me by cheque in the post. Is it safe to pass on these details or is it all part of the scam?
Posted From Samsung SM-G850F

Re: Premium Messaging Service Received 57030 charged me €12.

3 Moderator

This should be fine, other customers have been refunded this way as well. You can also check this out with Comreg on 01 804 9600 to be sure 😊

Re: Premium Messaging Service Received 57030 charged me €12.

Lookout
It's all sorted now they basically apologizes and said they would refund.
Posted From Samsung SM-G935F

Re: Premium Messaging Service Received 57030 charged me €12.

3 Moderator

That's great Mahon1991. Let me know if you need a hand with anything else 👍

Re: Premium Messaging Service Received 57030 charged me €12.

Lookout

It seems that this scam has been happening for years in Ireland with the same company. I was scammed today for 6 texts also. Surely my network provider could put a stop to this? 

Re: Premium Messaging Service Received 57030 charged me €12.

3 Moderator

Hi @Hugh3, you need to text STOP to this number to stop receiving these messages.

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