Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply

Re: outgoing email/smtpme I

Navigator
Im no longer a three customer..thank god for Vodafone 😆

Re: outgoing email/smtp

New Member

I have just reported three to comreg, for bad service and constant lies.

Three all know it is a problem with their SMTP, yet they tell you to ring tech support.

After 30 mins waiting you give up.

Com Reg number 01-8049668. thankfully they answer the phone and are very nice.

Takes 5 mins. report the lies.............................

Re: outgoing email/smtp

Scout

I've just upgraded my PC from Windows 7 to Windows 10 and now I can't connect to the outgoing SMTP server. It worked fine before.  Now I'm getting a message saying "Can't connect to outgoing email server using the specified encryption method" . I use a '3' broadband router to connect to the web from my PC.

My settings are as follows:

Server name: mail-relay.3ireland.ie

Port: 25

Encryption: none

 

Are these correct?

Re: outgoing email/smtp

Explorer
Think encryption should be off for outgoing mail. On the 3 phone network, SSL is set to off for outgoing but On for incoming mail.
The mail server address and port number are fine though.

Re: outgoing email/smtp

3 Moderator

Hi @hpcoyle, you can check out the email server addresses here: http://bit.ly/2le1E19

Re: outgoing email/smtp

Explorer
Yeah but hpcoyle was having issues with threes outgoing server, not any of the ones listed in the link.

Re: outgoing email/smtp

3 Moderator

@hpcoyle If you can change the server to 3internet and try sending a test mail.

Re: outgoing email/smtp

3 Community Manager

Just to jump in here, this same issue was posted over on the Microsoft forum here - https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10-mso_o365b/outlook-cann...

 

Another member posted a workaround there, can you see if that works for you? The outgoing server for Three is mail-relay.3ireland.ie.

Announcements
If you haven't already registered, now is a good time to do so. Register now >>