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Re: Why doesn't the mobile broadband buy add-on function wor

New Member
I won't change my mind. You have had ample time and opportunity to resolve
this issue for me and many others affected by the same problem. Yet here we
are a couple of years down the road and you like colleagues before you
still want me to send you a PM so that you can "look into it". It is truly
pathetic. Like others I have had enough of 3. Your online service simply is
not fit for any purpose other than taking and keeping money from
long--suffering customers. If you consider this acceptable then you and 3
are obviously well-suited to each other. Regards. Steve

Re: Why doesn't the mobile broadband buy add-on function wor

New Member
I won't change my mind. You have had ample time and opportunity to resolve
this issue for me and many others affected by the same problem. Yet here we
are a couple of years down the road and you like colleagues before you
still want me to send you a PM so that you can "look into it". It is truly
pathetic. Like others I have had enough of 3. Your online service simply is
not fit for any purpose other than taking and keeping money from
long--suffering customers. If you consider this acceptable then you and 3
are obviously well-suited to each other. Regards. Steve

Re: Why doesn't the mobile broadband buy add-on function wor

3 Moderator

For data protection reasons we need you to confirm the details on your account, once we have this we can follow this up with you. I can understand your frustration but if you change your mind send on these details and we can take this further. 

Re: Why doesn't the mobile broadband buy add-on function wor

Leader

Are you for Real @Three_Stephen ????????????

 

Like this Issue with the LOGON to MY3 THIS IS NOT A PERSONAL ISSUE. There is someything wrong with the website and WHY for the LOVE OF GOD do you need peoples personal details to fix a goddamn problem with the goddamn WEBSITE????????????????????????????????????????????????????????????????????????????????????????????????????????

Re: Why doesn't the mobile broadband buy add-on function wor

Leader

Still Not Working.............................................For past two years but for the sake of seeing how long it takes to get sorted we shall start the clock at when the issue was first raised on the forum and see how long it takes to get fixed.

Re: Why doesn't the mobile broadband buy add-on function wor

Leader

DAY 182 ...........................................

STILL NOT WORKING

Re: Why doesn't the mobile broadband buy add-on function wor

Leader

DAY 183 ........................................... STILL NOT WORKING

Re: Why doesn't the mobile broadband buy add-on function wor

3 Staff

@Peedoff, can you email your details so that we can have our tech team look into this for you?

Re: Why doesn't the mobile broadband buy add-on function wor

[ Edited ]
Leader

No @Three_Karen you cannot have my details.

You do not require my details in order to fix a website problem

If I was the only one having this problem then by all means you can have my details BUT since this is a website issue and many other people are compaining then NO you do not need my details.

This issue has been consistently unavailable for at least two years and I am only highlighting it from the time it was first raised on this forum.

As there is a problem with this function on YOUR website then either explain it to customers or remove the function from the website altogether ..............................................At least then you might get some respect and avoid **Bleep** customers off...................................... And I mean CUSTOMERS .......................................Something you require to stay in business................... Albeit they may be an inconvienent part of the business.

Three_Karen wrote:

@Peedoff, can you email your details so that we can have our tech team look into this for you?

]

Edited due to bad language

Re: Why doesn't the mobile broadband buy add-on function wor

Leader

DAY 182 ........................................... STILL NOT WORKING