on 06-10-2016 10:40 AM
Hi @Three_Sophie I am having this same problem. I spoke to customer service yesterday who told me they would email me the proof of purchase in an hour. I purchased the mobile phone over the phone and hence never received a proof of purchase. Please would you be able to help? Thanks.
on 07-10-2016 10:30 AM
Hey Nisha, have you gotten this yet? Send me on your details by PM if not and I'll get it sent to you.
on 11-10-2016 09:48 AM
I want to get my phone unlocked and I have no proof of purchase.
I brought the phone over a year ago and did not keep the receipt. I think I even brought it from a 3 store
I am out of my long-term contract and am currently just on a month to month one. If I cancel my contract would I be able to unlock my phone?
Is there any steps I can take to unlock my phone if I cannot get proof of purhcase?
on 05-11-2016 05:33 PM
on 06-11-2016 04:00 PM
Hi Georgedu62, can you send me a PM with your number, name, address and date of birth, please plus the IMEI of the phone?
on 17-11-2016 09:33 AM
Hi , I'm having exactly the same problem , spent most of yesterday on the phone with 3 separate calls, each time I was told an email would be sent now. Still nothing . Help plz 😑
on 18-11-2016 09:31 AM
Hi @Big444, Thanks for getting in touch about this. Can you PM me your details so I can check this out more for you? I just need your mobile number, full name, address and DOB. Bob
on 04-01-2017 04:56 PM
Hey @Three_Sheena I am having exactly same issue could you please help?
Many thanks in advance.
on 03-03-2017 09:08 AM
on 05-03-2017 01:53 PM
Hi there 👋 Could you send me on your number, address and date of birth and I'll check this out for you?
on 06-03-2017 07:42 PM
hi i also require proof of purchase so that i can provide it to apple to unlock my apple id
on 07-03-2017 11:42 AM
@aaronmahler Could you PM your number, address and date of birth and I'll help you out 👍
on 16-03-2017 06:52 AM
on 08-04-2017 10:40 AM
on 08-04-2017 10:46 AM
on 08-04-2017 11:04 AM
hi good morning
i forgot to state that it was for my phone insurance claim which I need asap. thanks
on 09-04-2017 12:14 PM
Hi there, this can take up to 5 working days. If you need me to check this out for you DM me your number, name, address and DOB 👍
on 13-04-2017 11:17 AM
I need Proof of Purchase to make an insurance claim. My phone was purchased in 2015. How do I go about getting this?